Privacy Policy

XPERT ADVICE ("we," "our," or "us") operates as a premier Indian educational consultancy offering structured admission guidance and career counseling. We hold the privacy of our students, parents, and website visitors in the highest regard.

This Privacy Policy details our practices regarding the collection, use, protection, and disclosure of personal information when you access our website (xperadvicecarrer.com) or interact with our counseling services. We are dedicated to maintaining data compliance in accordance with applicable Indian laws, including the principles outlined in the Digital Personal Data Protection Act (DPDPA), 2023.

To provide tailored educational guidance, we collect both personal identifiable information (PII) and non-personal technical data:

When you submit inquiry forms, callback requests, or lead forms on our website, you explicitly authorize XPERT ADVICE and our assigned academic counselors to contact you via phone calls, SMS, WhatsApp, and email regarding educational opportunities. Specifically, your data is utilized to:

• Evaluate your academic profile against university eligibility criteria.
• Provide personalized college shortlisting and fee structure details.
• Schedule online or in-person career counseling sessions.
• Send critical alerts regarding admission deadlines, counseling registrations, and entrance exam notifications.
• Improve our internal customer relationship management (CRM) workflows and service delivery.

Our website uses cookies, web beacons, and similar tracking tokens to enhance user experience and analyze traffic patterns. Cookies are small text files stored on your device that enable our server to recognize your browser across sessions.

We utilize essential session cookies for core site navigation and analytical cookies to understand page engagement. You maintain the right to disable cookies through your browser settings; however, doing so may limit certain functional features of the interactive tools on our website.

To measure the effectiveness of our educational outreach and digital advertising campaigns, we integrate analytics and marketing attribution tools (such as Google Analytics, Google Ads tracking, and Meta Pixel).

When you visit our site via promotional campaigns, our system captures URL parameters including UTM parameters (utm_source, utm_medium, utm_campaign) and advertising click identifiers (such as Google Click ID gclid or Facebook Click ID fbclid). This attribution data is stored securely in our CRM database alongside lead submissions solely to evaluate marketing ROI and customize follow-up consultations. We do not sell or trade your marketing profile to unauthorized third-party data brokers.

We implement robust technical and organizational security protocols, including SSL encryption, secure server databases, and strict role-based access controls, to safeguard your personal data from unauthorized access, alteration, or disclosure.

We retain student and parent inquiry records for as long as necessary to fulfill the educational counseling purposes outlined in this policy, or to comply with mandatory accounting, legal, and regulatory retention requirements under Indian jurisprudence. Once the retention period expires, records are securely archived or purged from active systems.

In alignment with Indian data protection principles, you possess the following rights regarding your personal information submitted to XPERT ADVICE:

• Right to Access & Verify: You may request a summary of the personal data we currently hold about you in our counseling database.
• Right to Correction: You may request immediate correction or updating of inaccurate or outdated academic scores or contact numbers.
• Right to Withdrawal of Consent / Opt-Out: You can opt out of marketing communications or counseling phone calls at any time by replying "STOP" to promotional SMS/emails or by submitting a formal withdrawal request to our support team.
• Right to Erasure: You may request the deletion of your lead profile from our active marketing databases, subject to pending regulatory obligations.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling procedures, please contact our designated Grievance & Compliance Office: